1. Processing Time
Wholesale orders are typically reviewed, verified, and prepared within 24 to 48 hours on business days after payment confirmation.
During high-volume periods or compliance hold checks, processing can take longer. If timing changes, our team will notify you by email.
2. Domestic Shipping
We ship across eligible US regions using carrier options that match destination requirements and compliance rules.
Estimated transit windows vary by region: nearby zones usually arrive faster, while longer-distance routes can take additional business days.
- Northeast and Southeast: commonly 2 to 4 business days after dispatch
- Midwest and South Central: commonly 3 to 5 business days after dispatch
- West Coast and remote regions: commonly 4 to 7 business days after dispatch
3. International Shipping
International availability depends on destination regulations, carrier serviceability, and product restrictions.
Contact support before ordering for country-specific guidance on permissible product categories and expected delivery windows.
4. PACT Act Compliance
All applicable shipments follow federal and state compliance requirements, including adult-signature workflows and required reporting obligations where applicable.
Orders that do not satisfy compliance checks may be delayed, modified, or canceled.
5. Restricted States and Products
Some product categories may be restricted in specific states or local jurisdictions.
Customers are responsible for understanding local rules before ordering. Orders that conflict with destination law cannot be fulfilled.
- THC-related products are limited to jurisdictions where sale and shipment are permitted
- Nicotine and vape category restrictions vary by state and municipality
- Adult signature and verification remain mandatory for age-restricted products
6. Tracking and Delivery Updates
Tracking details are sent once your order is dispatched. Use the provided carrier link to monitor shipment milestones and delivery progress.
If a package is delayed, returned, or undeliverable, contact support@bulkvapesusa.com with your order details for assistance.