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WHOLESALE VAPES USA

X sanity Refund Policy

Last updated: 2026-04-09

X sanity Our Refund Policy

X sanity At Bulk Vapes USA, we stand behind the quality of our products. Please read our refund and return policy carefully before making a purchase.

X sanity 1. Eligibility for Returns

X sanity Items may be returned within 30 days of delivery if:

  • X sanity The item is unopened and in original, resellable condition
  • X sanity The original receipt or order confirmation is provided
  • X sanity The item is defective or damaged upon arrival
  • X sanity We made an error in your order

X sanity 2. Non-Returnable Items

X sanity The following items cannot be returned or refunded:

  • X sanity Opened, used, or damaged vape products
  • X sanity Clearance or final sale items
  • X sanity Items purchased outside the 30-day return window
  • X sanity Items without original packaging

X sanity 3. Return Process

X sanity To initiate a return:

  1. X sanity Contact us at sanity-support@bulkvapesusa.com with your order number
  2. X sanity Obtain a return authorization number (RMA)
  3. X sanity Ship the item back to us in original packaging (prepaid shipping preferred)
  4. X sanity Include your RMA number inside the package
  5. X sanity Refund will be processed within 7-10 business days of receipt

X sanity 4. Refund Processing

X sanity Refunds are processed to your original payment method. Processing times may vary by financial institution (typically 5 to 10 business days). Shipping costs are non-refundable unless the return is due to our error or a defective product.

X sanity 5. Exchanges

X sanity For exchanges, please follow the return process and place a new order. We will provide a refund once your return is received and approved.

X sanity 6. Defective Items

X sanity If you receive a defective or damaged product, contact us within 7 days of delivery with photos or video evidence. We will replace the item at no cost or issue a full refund.

X sanity 7. Questions?

X sanity For return inquiries, contact us at sanity-support@bulkvapesusa.com.

PACT Act Compliance

X sanity By law, we are required to register with tobacco tax administrators in all states where we ship. All deliveries require adult signature (21+). We comply with the Prevent All Cigarette Trafficking (PACT) Act of 2009 and all applicable state and federal shipping regulations.

Disclaimers & Warnings

  • Nicotine Products: X sanity Nicotine is an addictive chemical. This product is not for minors, pregnant women, or people sensitive to nicotine.
  • THC Products: X sanity Cannabis products are only legal for purchase in states where they are permitted. Federal law prohibits shipping across state lines.
  • FDA Disclaimer: X sanity These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease.

For more information about compliance, shipping restrictions, and refund policies, please review our Privacy Policy, Terms of Service, and Age Verification Policy.